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Refund Policy

Last updated: June 20, 2026

We want you to be completely satisfied with Askora. This Refund Policy outlines the terms and conditions for requesting a refund.

1. 14-Day Money-Back Guarantee

If you are not satisfied with your Askora subscription, you can request a full refund within the first 14 days of your initial purchase. No questions asked.

2. Eligibility

To be eligible for a refund, you must submit your request within the 14-day window. Refunds are not available for subsequent subscription renewals or customized enterprise plans.

3. Processing Times

Once your refund request is approved, it may take 5-10 business days for the funds to appear back on your original payment method, depending on your bank.

4. How to Request

To request a refund, please contact our support team at billing@askora.cloud with your account email and receipt.